Relationship & Customer Operations
Reconnect conversations, commercial progress, commitments, and next steps—so the relationships that matter never lose their momentum.
The real problem
The hard part is returning weeks or months later and still understanding what happened, what was promised, and what should happen next.
“Where did we leave off?”
“What did we promise?”
“Who spoke with them last?”
“Has the invoice been paid?”
“What should happen next?”
The data remains. The context disappears.
Relationship context
A call, a meeting, a proposal, and a promise all belong to the same commercial relationship. VINEQRA reconnects those scattered moments into one continuous story.
VINEQRA relationship data
Local-firstPrivate by design
Customers, conversations, engagements, and receivables are sensitive business information. VINEQRA is local-first at its core, with user control built into the product from day one.
The core experience works without sync, and essential relationship data is not uploaded unless you choose it.
Available on every plan. Existing data and future changes move through private iCloud and CloudKit only after you explicitly enable sync.
Private by Design is not an add-on. It shapes the product and every feature decision.
The VINEQRA formula
Connection×Continuity×Context→Momentum
Link people, companies, conversations, engagements, and payments.
Return months later and recover the full history in moments.
Know not only who someone is, but everything that led to today.
Turn every useful record into a clear and timely next action.
Product experience
VINEQRA does not bury customer work in more fields. It brings the information you need now into one composed, useful workspace.
Follow every meaningful moment from first contact to the latest conversation.
Keep promises, tasks, and follow-up timing attached to the relationship they belong to.
Connect project stages, proposals, and payment status without piecing tools together.
Notice when valuable relationships need attention before momentum fades.
Relationship intelligence
The best intelligence does not compete for attention. It quietly organizes the signals, then returns the essential context when you need it.
Relationship context is organized through in-app rules. Language-based summaries and suggestions use the on-device SystemLanguageModel in Apple’s Foundation Models framework on a supported iPhone. Core relationship data is not sent to VINEQRA or a third-party AI cloud for this processing.
Intelligence features require an iPhone that supports Apple Intelligence. Availability depends on the device, region, language, and system status.Organized from your relationship history
Built for relationship-driven work
Keep every opportunity moving with context and a clear next step.
Stay close to the customers and partners that matter most.
Carry understanding, commitments, and detail across long engagements.
Turn accumulated trust and time into lasting commercial context.
Plans
The free plan includes core management, private iCloud sync, and a CSV data copy. Upgrade for more companies, advanced analysis, and PDF reports.
A focused way to begin building your customer and relationship context.
NT$4,490 lifetime
Remove limits as your relationship work expands.
Available monthly, annually, or as a lifetime purchase. App Store pricing controls. iCloud sync and CSV data-copy export do not require an upgrade.
Product FAQ
The first release of VINEQRA focuses on personal relationship and customer operations across your Apple devices.
No. VINEQRA does not require its own account. Install it and use it directly on iPhone or iPad. If you choose CloudKit sync, the device must be signed in to an Apple Account with iCloud enabled.
Sign in on the new iPhone or iPad with the same Apple Account, then enable CloudKit sync in VINEQRA. The app can retrieve data that completed syncing to iCloud. Local changes that never synced cannot be retrieved on another device.
You can export a CSV data copy, but that copy cannot currently be imported back into VINEQRA. Paid plans also include PDF reports.
Not in the first release. VINEQRA currently focuses on personal relationship and customer operations across your own Apple devices.
No. Relationship Intelligence runs through in-app rules and the on-device SystemLanguageModel in Apple’s Foundation Models framework. Core relationship data is not sent to VINEQRA or a third-party AI cloud.
Insights
A next best action is a decision, not a reminder. How rule-based, scoring and context-based approaches differ, and what makes a sales recommendation worth acting on.
Read article→Buying progress is how far the customer's organization has actually moved toward a purchase decision, measured by what the customer side has done and committed to, not by the stage a rep records in the CRM. The definition, how it differs from sales stages, and an example.
Read article→Complex B2B deals don't move when you push. They move when the buyer clears conditions it hasn't told you about. A four-axis model for sales reps.
Read article→VINEQRA
Reconnect every conversation and every commitment to the next step that matters.